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Support Center

Support Center

If you need assistance with your Pella product, you've come to the right place.

Pella Serial Number

Find the serial number on your window, patio door or entry door to ensure fast, accurate service.

Request a Service Visit

Schedule a service visit from one of our professionals for your Pella windows and doors.

Replacement Parts

Need a replacement part? Start by identifying the part you need to replace.

Help Library

Search our Help Library for operation, care and cleaning of your Pella product.

Register Your Product

Make sure you register your product here.


Find your warranty to learn how Pella will stand behind our products.


Learn how Pella defines window parts and components.

Owner's Manuals

Each manual has complete product information and troubleshooting advice.

Shipping and Returns

Need to return a part ordered online and shipped by Pella?

Contact Support

Get assistance with your Pella products  as well as storm doors and garage doors.

Update Contact Preferences

Change your preferences or request the removal of your information.


Replace your windows and doors while paying over time.


Pella products are backed by some of the strongest warranties in the business.

Learn more about Pella warranties