Encompass by Pella® Vinyl Double-Hung Window

In general, Pella's vinyl windows are more budget friendly than fiberglass or wood windows. Of the vinyl window product lines, Encompass by Pella® is the most affordable.

When cleaning double-hung windows, tilting the sashes in makes it easy to clean exterior surfaces from the interior of your home. Clean the top sash first, starting with the exterior and followed by the interior, and then repeat the same process on the lower sash. Watch this step-by-step video to learn more about window washing for easy-clean double-hung windows.

The difference between single-hung and double-hung windows is the number of sashes that move. A single-hung window has one fixed, or non-operable, sash and one operable, or moveable, sash. A double-hung window has two operable, or moveable, sashes.

When it comes to measuring your windows for replacement, remember to measure the product width and height. Follow these instructions on how to measure windows and get the most accurate dimensions.

Energy efficiency, reduced noise and curb appeal are among the key benefits of replacement windows.

We’re committed to customer satisfaction. If the product you ordered online is damaged during shipping or you do not receive exactly what you ordered, we want to make it right by refunding you in full or sending you a new product. We do not accept returns of undamaged made-to-order products in which a buyer ordered the incorrect size or color, or decided the product was no longer needed. See pella.com/warranty for additional details and exclusions. If you have questions about returns and refunds, please email shop@pella.com.

When you receive your order, you can either install the product on your own with help from our installation kit. Or, hire a Pella Certified Contractor® to take care of installation for you. They are trained and certified to install Pella products.

For online orders, a local Pella team member will call within 2-14 weeks to schedule pick up or delivery depending on delivery method and production timing. The time to receive your order varies since all products are made to order based on your specifics.

Buying online is great for the confident do-it-yourselfers. You’ll take charge of the project by measuring, selecting and installing products on your own. Shopping online is quick, convenient and easy – especially when you only need to replace a few standard windows. For more complex orders, it makes more sense to work with a local Pella Representative who can assist throughout the process.

Product only. When you purchase a window, door or replacement part online, your order will arrive with the product only. Installation is not included. If you need installation parts and accessories, those can be purchased online as well.