Pella® Reserve™ Windows Ratings & Reviews
Exuding the tenets of contemporary and traditional designs, Pella Reserve wood and aluminum-clad wood windows provide authentic designs and uncompromised attention to detail. As you read through ratings and reviews, see for yourself why customers chose Pella Reserve.
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4.14
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Based on 333 Ratings
- 5 Stars159
- 4 Stars65
- 3 Stars21
- 2 Stars22
- 1 Star21
February 23, 2026
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Why Choose Pella
We had no choice as the sash in one of our windows could not be replaced. We have the same window on the other side of the picture window so we needed symmetry.
Memorable Aspects
THE INSTALLER! JIM WAS GREAT AND A GREAT FACE OF THE COMPANY.
Alice C.
February 23, 2026
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Why Choose Pella
Product offering and process
Memorable Aspects
The sales rep was just really down to earth and not pushy. Very professional.
Michaele G.
February 23, 2026
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Why Choose Pella
We thought they would be a better quality with professional customer service. We were sadly mistaken.
Memorable Aspects
Took 3 months instead of 1-2 days to finally get it right!!!! We had to keep calling to get anything done.
Roger S.
February 23, 2026
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Why Choose Pella
A senior citizen discount
Memorable Aspects
I would suggest adding re-installation of window covering (shades, blinds, curtains) as an option. I still haven't found anyone willing to come and do this...
David B.
February 22, 2026
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Why Choose Pella
The window matcher the other windows in our house.
Gene O.
February 17, 2026
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Why Choose Pella
Rolling shades
Suzanne W.
February 17, 2026
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Why Choose Pella
Salesman
Memorable Aspects
No
Jim L.
February 14, 2026
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Why Choose Pella
We went to Pella on the recommendation of a local developer and replaced all but the 2 windows most recently. Our 1867 windows were very nicely replaced. 'Don't mess with success.'
Jennifer G.
February 12, 2026
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Why Choose Pella
The quality of the product and Luis who clearly presented the products, options and went the extra mile to make sure that I knew exactly what I was getting.
Memorable Aspects
Extremely positive experience with Luis who was very patient, responsive to questions and worked diligently to provide me with information up front, during the order and for keeping me informed of progress on the order. Windows were delivered this morning - they look great!
Bjorn K.
February 10, 2026
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Why Choose Pella
We were very happy with a previous experience.
Memorable Aspects
The time it took for completion.
Dave & Kim P.
