Jake Hagen

Industry Experience: I’ve been with Pella Windows & Doors of St. Louis since 2013. 

A common question I help answer: A common question I get is “What would you recommend for my home?” Its one of my favorite questions because there isn’t a one-size-fits-all solution, especially with Pella! I take the time to understand what a homeowner wants to accomplish and then help them find a window or door solution that fits their home, lifestyle and budget. 

Favorite Pella product or feature: Pella’s Wood/ Clad windows are hard to beat. I love the craftsmanship that goes into every window, the customization, and honestly, watching a house go from “Nice” to “WOW” with the right windows and doors. Helping customers find that perfect combination of looks, performance, and personality is one of my favorite parts of the job. 

Best advice for homeowners: Ask questions! There’s a lot more to windows and doors than most people realize. Look beyond the price and consider quality, installation, energy efficiency, maintenance, and warranty. You’re making an investment in your home, so make sure you understand what you’re getting! 

What customers can expect when working with me: They can expect honesty, no-pressure conversations, and a whole lot of questions! My goal is to listen first, understand what they’re looking for, and then help them find the best solution for their home. Buying windows and doors is a big decision, and I want the experience to be as easy and enjoyable as possible.