Pella of North Carolina SMS Privacy Policy & Terms and Conditions

Last Revised:

November, 2026

Pella of North Carolina is an authorized Pella windows and doors dealer serving customers across North Carolina. This page describes how Pella of North Carolina collects, uses, and protects personal information in connection with its SMS text messaging program and outlines the terms and conditions governing that program. 

Program Description

Pella of North Carolina may send SMS text messages to customers, prospects, and internal staff in connection with its business operations for customer care and related communications. If you consent to receive customer care text messages, you agree to receive SMS messages from Pella of North Carolina 

Opt-In

Recipients may opt in to SMS communications from Pella of North Carolina verbally, through a web form, or by providing a phone number to a Pella of North Carolina representative. Consent is not a condition of purchase. Internal staff notifications are sent to employees whose numbers are maintained in our business systems for operational purposes.

Message Frequency & Fees

Message frequency varies based on your interactions with Pella of North Carolina. Message and data rates may apply.

Opt-Out

Reply STOP to opt out at any time. You will receive no further messages. Reply START to opt back in.

Privacy

In order to provide you with our products and services, Pella of North Carolina must collect your information, such as your name, your address, and your phone number. When you opt into this program, SMS communication will solely be used to deliver customer care and related communications as described in this program. SMS opt-in data and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes. Pella of North Carolina will not sell your personal information. Information is retained only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

Help & Contact

Reply HELP to any message, or contact us: 

Pella of North Carolina

Phone: 866-258-3006

Website: pella.com/locations/north-carolina/