Pella® 250 Series Vinyl Windows

For my situation, the price was affordable

Liked the look

Again, I was very unhappy the sliding door was ordered without asking which way it should open and now only 1:2 my project was complete and I had to wait 2 extra months for the slider

Good product and reasonable cost

Everyone was so helpful and went out of their way to help

Price and quality

Positive experience.

Alan's crew were all very nice and very professional

We interviewed multiple window replacement companies and ultimately chose Pella due to their flexibility across the board - financing, installation options, etc.

The installers assigned to our projects were really great. They were personable, transparent and helpful with questions/concerns through the process. We felt they knew what they were doing and were comfortable having them in our home.

I believed the process would be superior to other places due to the Pella reputation. I was wrong

The only thing great about this experience was the installers- the Stroud brothers and Gavin who installed our trim. Otherwise I have really nothing good to say. If you have a project coordinator and a sales rep, they should be in communication with customers about all the steps of the process. Why am I the customer, the one who is reaching out when things don't happen the way they should. I will not be a returning customer and I tell everyone who will listen about my experience

Matched existing windows and reputation.

The installation team went above and beyond to make sure everything went smoothly.

It was recommended by a friend from church.

The installation team did a phenomenal job covering my furniture and picking up after themselves. No trash was left on my property.

Long history of creating quality windows.

The installation team was excellent. Their work was excellent. Much appreciated.