Virtually any part of your Pella product can be replaced.
Follow these four steps to facilitate your replacement parts order.
- Find your original Pella order number on your invoice, or the original purchase order number on your sales receipt. (If you don't have your receipt, please write down the Unit ID/Serial Number on your Pella product. Locate your Unit ID/Serial Number on your window or patio door.
- Identify the material type and product line, then click on your product type (below) to determine the name of the part.
- Once you have this information, go to our Online Parts Store to order your part.
- If you can't find the part you need, call our Pella Customer Support at 1-877-473-5527 for assistance.
- 7 a.m. – 7 p.m. Monday – Friday
- 8 a.m. – 3 p.m. Saturday
- Closed Sunday
Need to Know the Part Name?
Use the links below to find the name of the part you are replacing.
|Wood Awning Window||Wood Casement Window|
|Wood Double-Hung Window||Wood Single-Hung Window|
|Wood Hinged Patio Door||Wood Sliding Patio Door|
|Fiberglass Awning Window||Fiberglass Casement Window|
|Fiberglass Double-Hung Window||Fiberglass Single-Hung Window|
|Fiberglass Sliding Window||Fiberglass Sliding Patio Door|
Encompass by Pella® (ThermaStar by Pella®)
|Vinyl Awning Window||Vinyl Casement Window|
|Vinyl Double-Hung Window||Vinyl Single-Hung Window|
|Vinyl Sliding Window||Vinyl Sliding Patio Door|
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