Ratings and Reviews

*The statements reflect the views of the individuals who posted them and do not necessarily reflect the views or advertising claims of Pella or any person associated with Pella. Pella cannot and does not warrant or guarantee the truthfulness, integrity, suitability or quality of the statements.

Reviews posted to Pella.com are:

  • Solicited from homeowners who purchased via a Retail In-Home Purchase Experience
  • Not modified except for the removal of personally identifiable information (complete names, phone numbers, street addresses, email, etc.)
  • Moderated by a 3rd party vendor prior to being published on Pella.com.

Reviews may be held from publishing if exclusions are present in content, including, but not limited to:

  • Those customers who OPT OUT
    • Customer provides review but requests the information not be posted to Pella.com
  • Language
    • Profanity including creating spellings
    • Obscene/vulgar language
    • Inappropriate language
    • Discriminatory language
    • Violent or threatening language
  • Usability
    • No feedback provided (e.g. none, nothing, N/A)
    • Slanderous/Malicious content
    • Unable to clearly understand comment
    • Inaccurate/Misrepresentative
  • Legal References
    • Lawyer
    • Litigation
    • Legal action
    • Attorney
    • Legal firm
  • Safety/Injury
    • Unsafe practices claims
    • Injury references
    • Property damage
    • Violence
  • Distribution Comparison
    • Claims made comparing different distributors of Pella products

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