Pella ProEdge Solutions
A builder service dedicated to the details.
Here to help your projects go smoother and reduce callbacks.
Give your business the advantage with Pella ProEdge Solutions. This service operates as an extension of your team to help projects run more smoothly while reducing callbacks. Builders can count on anytime, anywhere communication, local go-to window and door experts and service after the sale. Pella ProEdge Solutions is here to get your jobs completed faster, get you paid quicker and ultimately get more jobs sooner.
Local Go-To Window and Door Experts
Lean on local Pella reps for expertise. With on- and off-site support, you have easy access to product and install answers. Plus, builders can utilize local Pella showrooms to help homeowners make decisions sooner.
- Knowledge on product breadth
- On-site support
- Installation expertise and resources
- Code verification support
- Homeowner consultations
Anytime, Anywhere Communication
From quotes and questions to shipping info, our project management team will either respond or have your quote completed within 24 hours. And the Pella ProConnect app helps builders track orders and gives status updates on accessory availability.
- Direct and quick Pella rep communication
- Convenient access to your project information
- Effective multiproject organization
- Free app download for Apple and Android
No Callback Jobsite Services
We’ll store screens and hardware off-site to make sure they don’t get damaged, and provide on-site training and installation support. During our final walk-through, we’ll also install hardware before obtaining a sign-off from the homeowner.
- Increased project efficiency and fewer delays
- Direct warranty support
- Customer service for homeowners
- Communicating and coordinating with framers