Remodeling with a Contractor

Find a home remodeling or renovation professional who knows the product best.

Choosing a Certified Contractor
Go with the best of the best.

You may already have a go-to contractor you call on for home improvement projects. While your contractor is (hopefully) well versed in renovation projects, there are varying levels of skillsets and experiences as it relates to installing new windows.

Consider a Certified Contractor
Contractors who are certified with a particular window or door manufacturer are designated as part of an elite group of professionals who know the product best.  They've gone through extensive training and certification to earn the designation.  So what's that mean for you?  It means you'll have confidence knowing they are committed to getting the job done right, and their service will be backed by a nationally recognized name you know and trust. 


5 Questions to Ask Potential Contractors

  1. Have you or your crew been certified in remodeling? Have you had any special training or education? Certification can indicate that a person takes pride in their work and wants to be recognized for their professional capabilities, as well as continue to build new skills in their field.

    Pella Certified Contractors:
    • Utilize industry best practices and follow good building practices.
    • Receive, maintain and utilize required education of proper installation and best practices consistent with Pella products.
    • Purchase and maintain insurance to work as a PCC.
  2. Do you have your own crew or do you subcontract? A contractor who employs full-time employees is usually a good indication that the contractor has enough business to stay busy year-round – a good sign that the contractor delivers quality results. 

    Pella Certified Contractors:
    • Complete third party background checks on Pella jobsite workers.
  3. Besides the warranty on the window, what type of warranty do you offer on the installation? How would I handle service issues after the installation is complete? Any window you choose will come with a product warranty. But that's only half the story. You'll want a contractor who'll provide the proper installation and address any installation-related issues that may arise. 

    Pella Certified Contractors:
    • Receive, maintain and utilize required education of proper installation and best practices consistent with Pella products.
  4. Do you have a list of referrals? What percentage of your business is repeat or referral business?  A contractor is only as good as the most recent projects they've completed.  If they're proud of their work and know they have satisfied customers, they should be more than happy to provide you names of referrals.  To contractors, the best customers are often their current customers.  Many homeowners complete their home improvement projects in phases.  Retaining the same contractor for the next part of the job shows confidence in the quality of the work. 

    Pella Certified Contractors:
    • Have successfully completed required minimum of Pella jobs to be called a Pella Certified Contractor.
  5. Can you install in any weather? While extreme rain, wind or snow doesn't create ideal replacement conditions, experienced pros know how to isolate their work area during inclement weather so there's little to no disruption to the rest of your home. 

    Pella Certified Contractors:
    • Take necessary steps to provide a safe workplace and quality workmanship.

Are You a Contractor?

It was the best experience I have ever had with a building/remodeling handy man!  And the doors are so wonderful!

- Leslie, Pella Customer

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