A couple sits on a couch in their living room looking out of their newly replaced windows

Pella Windows Reviews: How Replacement Restores Homes

The window- and door-buying process can feel daunting, especially when you don’t know where to start. How can you know you’re getting the best quality at the best price? What brands have the best reputation and customer service?

One of the best ways to gain insights is to hear from those who have gone before you. If you’ve browsed around Pella.com, you might have seen some of the more than 10,000 customer reviews we've shared – both positive and negative – to help you make a more informed decision.

We know you're looking for Pella® windows reviews from verified customers, and we want to give you the whole picture, So unless a review uses offensive language or violates our community standards, we don't alter negative customer reviews before they appear on our website.

After digging through thousands of reviews, we picked three of our favorite to share with you today.

“Had all new windows installed in our home on Monday; the installation crew was amazing and worked efficiently. They estimated a day and a half and finished in a day; they cleaned up (vacuumed around each window area) and took away all debris. Other than the beautiful windows, you wouldn't even know they were there!  Great job Pella of Buffalo!” – Lauri from New York

“Our Sales person did an excellent job explaining the various products and provided us with the necessary information we needed to make an informed decision. Pella uses contractors to install their windows. They were professional and respectful. We could not have asked for a better crew. On the downside the factory did not ship some of our blinds and stained one window when they should have painted it. You would think their mistake would take their rating to 3 or 4. Mistakes happen! Their response was prompt and without excuses. For this reason, they are still a 5-star company in my opinion.” – Sally from Nebraska

“I LOVE my Pella Windows! I would recommend Pella to anyone who is looking for new windows! They're perfect for the desert heat because they're double-pane. Mine even have a shutter in between so I can let the sun in when I want to!” – Tina from Arizona

Read Pella Showroom Customer Reviews
Pella has more than 200 retail locations in the United States and Canada – all with the products and expertise you need for your replacement or new construction project.  Find a retail location in your area and read what customers are saying about their local Pella experience.

This article was written by

Nicolle Picray, Content Marketing & Social Media, Pella Windows & Doors

A self-proclaimed Social Media Geek and DIY aficionado, Nicolle is a member of the Pella Marketing team, focused on content creation and curation. In her free time she can be found pillaging thrift shops for furniture projects, attempting to rationalize with her 4 year old daughter, and editing her husband’s honey-do list.

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