Pella Quality

Pella has a steadfast commitment to quality – going beyond what meets the eye.

The quality system at Pella is how we go about ensuring quality and consistency of products for our customers. It’s focused on design, manufacturing and in customer service and support. Testing our products is an ongoing process here at Pella. In addition to our test lab, we conduct accelerated outdoor testing in locations such as South Florida, Arizona, Hawaii and right here in Iowa.

Manufacturing is where our quality system really shines. Before windows and doors are produced for customer use, we prove out the manufacturing operations. Our processes are qualified on the factory floor to help ensure the products are built as designed.  We select a sampling of products to test the operation prior to shipping to our customers.

Getting your order right is critically important. One of the ways we do that is by verifying what you ordered is what we’re building. We check things like the physical size, glass type, hardware style, the interior and exterior colors, and many other attributes – so that you get what you ordered.

Part of the Pella experience is working with a network of retailers for your purchase and should you need it, they have service personnel available.  So, across the country you have access to professional service if needed.

At Pella, we go above and beyond to create products of integrity. Quality is at the heart of what we do. From product design, to manufacturing to your experience purchasing Pella – we continually improve all that we do to serve you now and into the future.

We design with purpose and take pride in building with integrity to deliver beautiful products that function beautifully.

  • Quality starts with innovative and purposeful design ... with thoughtful features to help make everyday life a little easier. And our exclusive installation methods help ensure our windows will stand the test of time.
  • Testing, testing, testing ... Pella’s Design Assurance Lab conducts additional testing of our designs beyond the standard industry certification requirements for window and door products.
    • Extreme temperature
    • Infrared cameras to detect energy loss
    • Accelerated weathering
    • Acid / Salt corrosion
    • Light chambers simulating direct sunlight (ultraviolet, visible, infrared)
    • Wood preservative testing for moisture, decay and stains from mold and mildew
    • And the list goes on ...
  • Breadth of knowledge ... we've been designing innovative products since 1925. The depth of our experience, combined with our dedication to build with integrity drives us to deliver beautiful, functional, durable windows and doors.

The Beauty of Wood Crafted to Stand the Test of Time

NEW! The best limited lifetime warranty for wood windows and patio doors.*

Three design components that support Pella's confidence in quality and durability include:

  • EnduraGuard Wood Protection – Advanced protection for wood against the effects of moisture, decay, stains from mold and mildew, as well as termite damage.
  • Exterior Aluminum Cladding – Beautifully durable aluminum cladding helps protect your windows and patio doors for years.
  • Insulating Glass – Long-lasting insulating glass seal provides a clear view and exceptional energy efficiency for years.


 

Why choose wood windows and patio doors?

  • Beauty and Comfort – Wood is not only beautiful, it’s a natural insulator from the heat and cold – to help keep you more comfortable all year.
  • Design Flexibility – Wood gives you more design options – including interior and exterior colors, shapes, sizes and between-the-glass blinds, shades and grilles.

*Based on comparison of written limited warranties of leading national wood window and wood patio door brands. See Pella written Limited Warranty for details, including exceptions and limitations.

 

Inspired Design. Exceptional Detail.

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