TEMPLATE: SC_Article_TroubleShooting

The screen will not retract

Summary

Some parts on the screen of your Pella storm door may need to be readjusted.

Causes and Solutions

Check to ensure the screen roll is in the correct position.

People, Time and Skill

  • one person
  • about 5 minutes per product
  • minimal or no handyman skills

Details

Remove the screen assembly cover and make sure the screen is seated properly.

Follow these quick steps to reset your screen roller.

People, Time and Skill

  • one person
  • about 5 minutes per product
  • minimal or no handyman skills

Details

Lower the glass insert approximately half way. Open the door, and place a hand on each side of the screen material (one inside and one outside the door). Pull down on the screen about six inches and then release it. The screen should snap up, resetting the tension of the rolling mechanism.


Questions? Call us at 1-877-473-5527

This article applies to:

Product Styles

  • Storm Door

Materials

  • Aluminum storm door

Get help with styles and materials

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