Need replacement parts for your Pella windows and doors? Virtually any part of your Pella product can be replaced, including crank handles, sash locks, key locks for doors, exterior touch-up paint and more.
Please follow these simple steps to facilitate your replacement parts order:
1. Find your original Pella order number on your invoice, or the original purchase order number on your sales receipt.
Note: If you don’t have your receipt, please write down the Unit ID/Serial Number on your Pella product. If you need help locating the Unit ID/Serial Number on your window or patio door, find your material type below and click on the link to view the video:
Wood Windows and Patio Doors | Fiberglass Windows and Patio Doors | Vinyl Windows and Patio Doors
2. Identify the material type and product line, then click on your product type (shown right) to determine the name of the part.
3. Once you have this information, just go to our
online parts store
to order your part.
4. If you can’t find the part you need, please call Pella Customer Support at 1-877-473-5527 for assistance. Note: Times are Central Time
Monday-Friday 7 a.m. – 7 p.m.
Saturday 8 a.m. – 3 p.m.
To learn more about our Shipping and Returns policies click here.