Contact Support

• Customer Service

• Request a Service Visit

How to Contact Pella for Support

We’re here to help you. To help us give you the best possible support, please follow these steps before contacting Pella Customer Support.

1. If you would like to learn more about our products:

   Give Us a Call

   1-800-288-7281
   Hours (CT)
   7 a.m. – 8 p.m. M-F
   8 a.m. – 5 p.m. Sat
   10 a.m. – 3 p.m. Sun

   
   

   You can also receive product information by mail by going to the Brochure page.

2. If you have Pella windows, patio doors and entry doors installed in your home, then get in touch with us in the way that works best for you:

   Give Us a Call

   1-877-473-5527
   Hours (CT)
   7 a.m. – 8 p.m. M-F
   8 a.m. – 5 p.m. Sat
   10 a.m. – 3 p.m. Sun

   Write Us

   Pella Corporation
   Customer Service Department
   102 Main Street
   Pella, Iowa 50219

E-mail Us If you’d like to e-mail us your questions, please fill out the form below and we will contact you. *Indicates required information   Subject* General Maintenance Inquiry Installation Parts and Service Service Center Location Warranty Information Other   Enter Message* Upload Image   You can (optional) upload an image that illustrates your request. Please, images of file type gif, jpg/jpeg, or png only and a file size no larger than 5 MB. Contact Information First Name* Last Name* Company Address 1* Address 2 City/Town* State/Province* Please Select Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Federated States of Micronesia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Marshall Islands Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Palau Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon Zip Code* Your Zip Code is required so that we can route your message to the Pella specialist nearest you. Country* Please Select USA Canada Day Phone* Evening Phone E-mail address* I am a(n)* Please Select Homeowner Architect Builder Contractor Designer Would you like to be notified of Pella product updates or special offers via email?   YesNo   reCAPTCHA* Please enter the words you see in the box, in order and separated by a space. Doing so helps prevent automated programs from abusing this service.