TEMPLATE: SC_Article

Cleaning the Glass

Summary

How-to clean the glass on all Pella products, how to spot-clean stubborn materials on all glass, and how-to spot-clean marks on a SunDefenseTM Dual Low-E room-facing glass surface.

Details

Cleaning the glass on all Pella products

  1. Use an ammonia-free glass cleaner such as PellaTM Glass and Window Cleaner. Or you may use a premixed vinegar-based cleaning solution (or make your own with one part white vinegar to 10 parts water), and apply to a soft, clean, lint-free microfiber cloth or paper towel. Feel free to be generous with the amount of cleaner you apply, but avoid getting any cleaning solutions on the wood, fiberglass or vinyl frames, as they may discolor the finish.
  2. Rub from several different directions.
  3. Rinse with clear water if streaks remain after cleaning.

CautionCAUTION: Do not use glass cleaners that are ammonia- or alcohol-based. They may leave streaks or produce a film that attracts moisture or dust. Do not use a razor blade to scrape off stubborn materials — doing so may leave permanent marks on the glass or scratches that could cause glass breakage.

Spot-cleaning stubborn materials on all glass

To remove any markings from grease, oil, tape, adhesive, crayons or paint, or marks from plastics that may have come in contact with the glass:

  1. Apply a solvent such as acetone, rubbing alcohol, or mineral spirits to a clean, dry, lint-free microfiber cloth or paper towel.
  2. Rub on the areas of glass that need spot-cleaning only. Avoid getting any solvents on the wood, fiberglass or vinyl frames, as they may discolor the finish.
  3. Wipe clean using a clean, dry, lint-free microfiber cloth or paper towel.
  4. Then clean the glass as instructed above.

Cautiondo not use a razor bladeCAUTION: Do not use a razor blade to scrape off stubborn materials - doing so may leave permanent marks on the glass or scratches that could cause glass breakage. Contact the Pella Window and Door Showroom nearest you for special cleaning instructions.

Spot-cleaning marks on a SunDefenseTM Dual Low-E room-facing glass surface, or

the standard Low-E glass located inside the Designer Series hinged glass panel

Occasionally, a mark may appear on the interior of Dual Low-E glass due to metal coming in contact with the surface. Most often, this is not a scratch and can be removed using the following instructions:

  1. Apply undiluted white vinegar to a soft, clean, lint-free microfiber cloth or paper towel.
  2. Rub the marked area from several different directions.
  3. If the mark still remains on the room-facing Low-E glass surface, apply a small amount of Bar Keepers Friend® or Cerama Bryte® Ceramic Cooktop Cleaner to a soft, clean, lint-free microfiber cloth or paper towel. Avoid getting any cleansers or solvents on the wood, fiberglass or vinyl frames, as they may discolor the finish.
  4. Rub the marked area again from several different directions until it disappears.
  5. Then clean normally as instructed in the first section Cleaning the glass on all Pella products.

NoteNOTE: Some marks may require repeating this process.


Questions? Call us at 1-877-473-5527

This article applies to:

Product Styles

  • All Windows
  • Hinged Patio Doors
  • Sliding Patio Doors
  • Entry Door

Materials

  • Aluminum-Clad Wood
  • Fiberglass
  • Steel
  • Vinyl

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