Pella is special, truly special. We are more than a window and door company. We are a people company. Many companies say this, but at Pella we live it. It’s our people who make all the difference.
Buying windows and doors can sometimes be an intimidating process, especially when you replace your windows and doors maybe once or twice in a lifetime.
But your fellow customers are offering their insights to help you navigate the window and door buying process. We’ve added nearly 10,000 customer ratings, along with reviews from the past several months to pella.com. Their perspectives on our windows and patio doors as well as our national retail showrooms are there for you to see.
You may notice something. They aren’t all sunshine and roses reviews. We’re displaying both raving reviews as well as constructive ones to help you better decide which product works for you. It helps us improve too.
Since 1925, we have crafted some innovative windows and doors that each of our team members is proud of. And we continue to build on that innovation; improving on what needs to be improved upon and tackling even more challenges of style, design and engineering. But don’t take our word for it; hear what our customers have to say.
Two of Our Favorite Customer Quotes
We read through our customers’ comments, listen to the feedback and work to better the process, the product or the experience for the next customer. Here are a couple of our favorites.
“I can honestly say that your staff is more of a reason why I am happy I chose Pella. Anthony, my Sales Rep., has responded to my every question or need. Literally from product questions to ordering a new handle and touch-up kit for me, he was there every step of the way. Roger, the Installation Manager, is the epitome of patience and skill! I chose not to add interior trim and go trimless on installation day to better suit my remodel. This subsequently required different exterior trim. He worked with me to solve the problem, patiently listened to my ideas, and let me know the completion timeline. Everything looks great. I actually run tours through my house.” ~Allyson J. in New Braunfels, TX
“My salesperson Charles came up with a great plan to replace a large bay window in the front of the house. Other salespeople I had spoken with tried to minimize the importance of this window. Let's just replace it with something similar etc. Charles understood that we wanted this window to be a show piece, to add to both the curb appeal since it faces the sidewalk and the look from inside our living room. He really sealed the deal by having the idea to use transom windows to reduce the maximum height and allow us to use the Pro Line windows instead of being forced into the much more expensive Architect. We've received a lot of compliments about this new window, that it transforms and modernizes the look of the whole front of the house!” ~Jeff K. in Elkins Park, PA
Read Pella Showroom Customer Reviews
Pella has more than 200 retail locations in both the United States and Canada – all with the products and expertise you need for your replacement or new construction project. Find a retail location in your area and read what customers are saying about that location.